FAQ

  • Can I order tile online?

    No. Island Stone is a tile designer and manufacturer that sells only to authorized tile dealers. Designers, architects and homeowners can work with a local tile showroom to place an order for Island Stone samples and products.

  • I just placed my order. When will it arrive?

    We make every effort to process your order within 48 hours. How long it takes to arrive depends on where you are located and which shipping method you select. All orders are submitted by authorized Island Stone dealers.

  • Where is the tile showroom closest to me?

    Please fill out our contact us form to request to be connected to the Island Stone tile dealer nearest you. It may take up to 24 hours to hear back.

  • Do you provide promotional product to influencers for marketing purposes?

    Sometimes. In some instances, the marketing department may approve discounted product for project use if certain social media and photography requirements can be met. Please contact us if you are interested in collaborating.